Privacy Policy

Clarence Legal Services Pty Ltd ABN 23 633 758 924 is committed to managing personal information in accordance with the Australian Privacy Principles under the Privacy Act 1988 (Cth) and in accordance with other applicable privacy laws.

This document sets out our policies for managing your personal information and is referred to as our Privacy Policy.

In this Privacy Policy, “we” and “us” refers to Clarence Legal Services and “you” refers to any individual about whom we collect personal information.

What information does Clarence Legal Services collect about you?

Clients and prospective clients:
We collect personal information when you engage us for legal services or seek legal advice. This includes contact details, personal identification, and any information relevant to the services you require, such as financial or property details.

Prospective employees or applicants:
If you’re applying for a position at Clarence Legal Services, we collect information about your qualifications, employment history, and contact details to assess your suitability for employment.

Other individuals:
We may also collect personal information about other individuals who may be involved in a legal matter or referred to us by our clients, including witnesses, experts, and any individuals who may be impacted by the services we provide.

How and why does Clarence Legal Services collect and use your personal information?

We collect personal information directly from you, including through email, phone, in-person meetings, or via our website. This information is used to provide you with legal services, manage appointments, handle payments, and communicate effectively. In some cases, we may also use your information for business development or marketing purposes, but only with your consent.

How does Clarence Legal Services interact with you via the internet?

Clarence Legal Services may collect information through your interactions with our website, such as using cookies to track usage patterns or personalize your experience. These technologies allow us to improve the content and functionality of our website. You can control cookies through your browser settings.

Can you deal with Clarence Legal Services anonymously?

In most cases, it is not possible to deal anonymously, especially when we are providing legal services or assessing a matter. However, if it is appropriate, we may allow you to interact with us anonymously, particularly when making initial inquiries.

How does Clarence Legal Services hold information?

We store personal information in a secure manner, both in electronic and paper form. Clarence Legal Services implements reasonable technical, organizational, and physical safeguards to protect personal information from unauthorized access, use, or disclosure.

Does Clarence Legal Services use or disclose your personal information for direct marketing?

Yes, we may use your personal information to send marketing materials related to our services. However, you can opt-out of receiving direct marketing at any time by contacting us directly or following the opt-out instructions in the communication you receive.

How does Clarence Legal Services use and disclose personal information?

Clarence Legal Services uses personal information for the purpose of providing legal services, managing client relationships, and improving our services. We may disclose personal information to third parties such as contractors, service providers, and professionals who assist us in providing our services. We may also disclose your information if required by law or to protect our legal rights.

Does Clarence Legal Services disclose your personal information overseas?

In general, we do not disclose personal information to overseas recipients. However, in some cases, if it is necessary for the provision of our services or if required by law, we may need to disclose personal information to overseas recipients.

How can you access or seek correction of your personal information?

You have the right to request access to the personal information Clarence Legal Services holds about you. If you believe the information is inaccurate or incomplete, you can ask for it to be corrected. Requests for access or correction should be made in writing to us, and we will respond in accordance with the Privacy Act.

What should you do if you have a complaint about the handling of your personal information?

If you have a concern about how we are handling your personal information, please contact us directly. We will investigate your complaint and respond to you in a timely manner. If you are not satisfied with our response, you can lodge a complaint with the Office of the Australian Information Commissioner (OAIC).

How can you contact Clarence Legal Services?

For inquiries related to privacy or to request access or correction of your personal information, please contact us at:

• Email: [Insert contact email]
• Phone: [Insert contact phone number]
• Address: [Insert office address]

This policy ensures that Clarence Legal Services complies with privacy laws and respects the confidentiality of your personal information. If you have any questions, don’t hesitate to reach out!